HARRY HUTSON, Ph.D., is a business advisor and executive coach specializing in change management, communication, conflict resolution, and career development. He consults to a wide variety of corporations, nonprofits, and educational institutions. He is the Vice Chairman of the New England Center for Children, and for over 20 years he was a leader in human resource management at Cummins, Avery Dennison, and Global Knowledge. He has written articles on human resources and organizational development for a variety of business and professional publications and delivered numerous presentations and workshops to colleagues. He is coauthor of Leadership in Nonprofit Organizations. BARBARA PERRY, Ph.D., is a cultural anthropologist, management consultant, and teacher. In her 25 years of consulting to Fortune 500 companies, her emphasis has been on facilitating development of customer-focused, innovative cultures. She pioneered the use of team-based ethnographic methods both internally (for managing change) and externally (to develop customer-relevant product and marketing strategies). She is a frequent speaker at trend, market research, innovation, and product development conferences and also runs a leadership workshop for women. Her articles on organizational culture and learning, as well as on the use of team-based ethnographic research methods, have appeared in a variety of publications.